Calling all thrill seekers, adventurers, and jetsetters! We know that your travel plans have been put on hold for the last couple of years due to Covid-19, but now is the time to start planning your next break.

In these uncertain times, we understand that you may be looking for an extra layer of protection to make sure that your holiday is covered against anything related to Covid-19. So, below we have listed some of the benefits that our Covid-19 policy offers. Why not take a look?

What Does Dogtag’s Coronavirus Cover include?

Please visit our Download Zone for more details on the levels of cover we offer. If you are an existing customer and want to know how coronavirus affects your policy or claim, please visit our dedicated FAQs page.

Which Benefits Can Dogtag Customers Enjoy?

All Dogtag customers can enjoy the following benefits in their travel insurance policy as standard:

  • Emergency medical expenses cover up to £10m for claims related to a coronavirus diagnosis
  • Medical cover (including repatriation if medically necessary) if you contract coronavirus whilst on your trip
  • Cancellation cover if you contract COVID-19 within 14 days of travelling
  • Access to our dedicated 24/7 emergency medical assistance team
  • Plus so much more!

Coronavirus FAQs

Is Coronavirus Cover Included for Domestic Trips?

If you are planning a well-deserved staycation, you’ll find comfort in knowing that Dogtag offers UK cover on all of its single trip and multi trip policies. All policies include additional benefits which are tailored to travel in the current climate, including:

  • Cancellation cover if you or anyone named on your policy test positive for COVID-19, 14 days before you are due to travel.
  • Cover in the event that you catch Coronavirus during your trip and require medical attention or repatriation
  • Cover to come home early from your trip as a result of getting coronavirus*

*Terms and Conditions apply, please check policy wordings for more information.

Which Countries Can I Travel To?

You’ll need to check which travel restrictions apply to you as England, Scotland, Northern Ireland and Wales can have different rules and restrictions to travelling abroad.

Make sure you always check the government and Foreign, Commonwealth and Development Office’s (FCDO’s) foreign advice checklist before booking a break and travelling. Please note that unfortunately we cannot provide cover for anyone travelling against the advice of the FCDO (unless you have purchased our specialist COVID-19 extension, and the FCDO advice is based on the coronavirus outbreak), so please check before you book your trip or set off for your trip.

Keep up to date with the latest advice and sign up for email travel alerts for the destination(s) you’ll be travelling to, you’ll be able to do this on each countries travel advice page.

What Happens If The FCDO Advises Against Travel To My Holiday Destination?

It is important to note that our travel insurance policies will only be valid if the FCDO has said your destination country is safe to travel to (unless you have purchased our COVID-19 extension, which includes cover for medical expenses related to coronavirus when travelling to a destination where the FCDO advise against all but essential travel also related to the COVID-19 outbreak).

Before booking your holiday and buying your travel insurance,it is recommended that you check the latest FCDO advice to ensure that your destination is safe for British citizens to travel to.

As the details surrounding the pandemic are forever changing, we suggest you:

  • Keep up to date with the latest travel news in relation to your holiday destination.
  • Read the government’s guidance on safer air travel.
  • Purchase travel insurance as soon as you book your flights or accommodation.
  • Keep up to date with the FCDO’s advice surrounding your chosen destination.
  • Adhere to social distancing and use hygiene protection methods.
  • Wear facial protection on airlines.

If I Fall Ill While Abroad Due To Coronavirus, Will I Be Covered?

Yes! All of our standard Dogtag travel insurance policies provide cover for any emergency and necessary emergency medical treatment, including repatriation, as a result of Covid-19.

Your policy will also cover you for any other emergency medical treatment abroad, of course, as per the terms and conditions of the policy.

My Airline /Tour Operator Has Cancelled My Holiday, Can I Claim On My Travel Insurance?

If your airline or tour operator cancels your travel plans, it is their responsibility to either change your dates or offer you a full refund.

My Airline / Tour Operator Has Changed My Travel Dates, Can I Change My Insurance Dates?

Yes, no problem! If you have a Single Trip policy, we have a form you can fill out to complete this online.

There may be an increased cost to your policy if you are extending the duration, changing the geographical destination, or moving your dates more than 12 months from the original date your purchased, but we will do our very best to accommodate you and your new travel dates!

To fill in the form, please click here. Or, if you’d prefer to speak to one of our friendly advisors then just give us a call!

Am I Covered If I Am Told I Need To Self-isolate?

If you test positive for coronavirus up to 14 days before you depart for your holiday,  and therefore need to stay at home to self-isolate, then you will be covered for cancellation as standard under our single trip and multi trip policies. You will be able to claim for any pre-paid costs that you are unable to get back. For example, accommodation costs if your provider is unable to refund you. The amount you can claim up to will be detailed on your policy.

That being said, under our specialist Covid-19 extension, if you catch Covid-19 while you are away and are legally required to isolate, then we will pay for additional accommodation should you not be able to return home as planned. We will also pay towards the cost of getting you back home at the earliest possible date.

Am I Covered If I Am Told That I Need To Quarantine While Abroad?

Under our Covid-19 extension, if you have to quarantine while you are away due to catching Covid-19, then we will pay for the cost of your pre-paid transportation home, should you miss it during your trip.

We can also provide cover for the cost of pre-booked transportation should your hotel be placed into quarantine by a medical practitioner or government body, as a result of Covid-19.

How Much Does Coronavirus Travel Insurance Cost?

Most of our policies now have standard Coronavirus cover for no additional charge, including cover for cancellation or curtailment if you, family member or travelling companion are diagnosed with Covid-19.

The price of a policy can differ based on a number of factors including, how long your trip is, how many people you want to cover, and what type of policy you opt for. Optional policy extensions can also change the price, as well as if you have any medical conditions to declare.

We also offer extended Coronavirus cover in the form of our specialist Covid-19 extension, which comes at a small additional cost to your main policy. Click here to get a quote.

Will Travel Insurance Cover Me If I Travel Against FCDO Advice?

Generally speaking, no travel insurance policy will provide cover should you travel against FCDO advice. It is there to keep you safe and therefore by travelling against this advice, you are putting yourself at known risk.

However, under our Covid-19 extension, we provide cover for medical expenses and repatriation should you travel to a destination where the FCDO have advised against all but essential travel, and catch Covid-19 while abroad.

How Can I Protect My Holiday Against Coronavirus?

There’s a number of things you can do to protect your holiday against coronavirus and its effects.  But one of the best ways is to take out a travel insurance policy that provides coronavirus cover against a range of scenarios that could occur. It is all too easy to purchase a policy and not read the policy wording, but now, more than ever, it is essential that you know exactly what you are and are not covered for.

At Dogtag, our policies cover you against a number of Covid-related situations as standard:

  • Cover for testing positive within the two weeks leading up to your trip, and having to cancel
  • Cover if you test positive or display symptoms during your trip, leading to you being self-isolated and missing pre-booked transportation
  • Cover for medical expenses related to COVID-19 during your trip
  • Cover in the event you need to cancel your trip because you have been notified to self-isolate
  • Cover in the event that you have been made redundant, and can no longer afford to travel

What Additional Cover Do You Provide Under Your Specialist COVID-19 Extension?:

  • Missed departure / pre-booked transportation costs in the event that you have to self-isolate as a result of being testing positive for coronavirus, or if your accommodation is placed into compulsory quarantine
  • Changes to re-entry requirements impacting your return to the UK
  • Delayed results for PCR tests causing you to miss your departure
  • Cover for medical expenses and repatriation related to a coronavirus diagnosis when travelling to a destination the FCDO has advised against all but essential travel for

Can I Buy Coronavirus Travel Insurance If I’m Already Away?

At Dogtag, we do not offer policies for those who have already travelled and left the UK.

We always recommend that you buy suitable travel insurance as soon as you have booked your trip.. What a lot of people don’t realise is that your single trip policy protects your holiday from the minute you purchase it, so should something such as you test positive for coronavirus 14 days prior to your trip, then we can cover you.

Can I Cancel My Holiday If My Booked Airline Collapses?

If your airline collapses and your flights are cancelled, then you are able to cancel your holiday. You are also able to claim up to £3,000 through your policy if this was to happen to you, provided you have the necessary evidence and documentation to hand.

What Happens If I Contract Coronavirus Abroad?

If catch coronavirus while you are away, then we are here to help. We cover up to £10,000,000 medical expenses on most of our policies as standard, so should you need to go to hospital to receive emergency medical treatment, then we can cover these costs.

If you catch coronavirus and do not need to go to hospital then you will still have to self- isolate. In this instance, we can provide cover towards the cost of your pre-paid transportation costs that you would have been unable to use to return to the UK.