if you have a question about albert & eddie or any of the products on offer, you may be able to find the answer in our frequently asked questions section.
if you don’t find the answer to your question on our frequently asked questions page, there's the option to live chat or email a member of our customer services team.
if you want to start a claim or have a claims query, please click here
if you need to make a claim for End Supplier failure, please contact IPP via:
Insolvency-claims@ipplondon.co.uk or call +44 (0)345 266 1872.
to get your claim started, we’ll need you to complete a claim form – you can download a copy by visiting this page or use the number below and we can help you start your claims process.
for all other claims queries, please call 0333 005 1087 and press 3 to contact the claims team. we are open 9am-5pm Monday-Friday (On weekends, Bank Holidays, Easter Sunday and Christmas Day we are closed).
if you are interested in purchasing a policy and would like to declare your medical conditions, you can do this online. simply click ‘get covered’, enter your details, and the quote process will guide you through a medical declaration.
if you need to let us know about a change in your health, or if you would prefer to speak to a member of the customer service team to let us know about your conditions, you can call us on 0333 005 1085 and hold the line to speak to a member of our team.
we are open 9am-6pm Monday-Friday. (on weekends, Bank Holidays, Easter Sunday and Christmas Day we are closed).
we would like to apologise in advance for any inconvenience caused by our busy phone lines, but we will always endeavour to answer your call or query as quickly as we possibly can.
if you don’t find the answer to your question on our frequently asked questions, you’ll be given the option to live chat or email a member of our customer services team.
to speak to a member of the emergency medical assistance team please call 0333 005 1088, the team is available 24 hours a day, every day of the year.
albert&eddie,
1 Tower View,
Kings Hill,
West Malling,
Kent,
ME19 4UY
if you would prefer to speak to a member of the team, please call 0333 005 1085 and hold the line to speak to one of our team.
we are open 9am-6pm Monday-Friday. (on weekends, Bank Holidays, Easter Sunday and Christmas Day we are closed).
we would like to apologise in advance for any inconvenience caused by our busy phone lines, but we will always endeavour to answer your call or query as quickly as we possibly can.
press office for any media enquiries or information related to albert & eddie , you can contact our press office team at pressoffice@albertandeddie.co.uk Or give us a call on 0203 8240 747. if your enquiry relates to a claim or a medical assistance case, linked to a policy that was bought through one of the […]
